Satinal selects raw materials without any compromise, to provide customers with a top quality product, taking care of every production phase. The company guarantees, indeed, a careful quality check during all the production process of STRATO™, from raw materials supply to the sale to the customer. Satinal also supplies a technical support to test the final application of the product.
Satinal has got a network of agents alongside the client. It offers, indeed, the best assistance through customized services and ensures that its staff is available to meet the needs and requirements of the client. The logistics is essential, because it allows to guarantee the maximum willingness and availability to provide an efficient service to the client.
“Italy” has always been a synonym of attention to detail. As the first manufacturer of EVA-based interlayers in Italy, Satinal’s mission is to provide a product 100% Italian which meets the highest standards of our country. The company, indeed, treats a product tied to glass: Italy has always been at the forefront in developing the best technologies of this area.
For Satinal, customer assistance and attention to client begin even before selling a product. Compatibility tests are provided to understand how new materials react in touch with STRATO™ film and glass. Every client interested in testing new products can turn to the company to verify the result of adhesion of the materials.
Satinal ensures, in conclusion, an after-sales follow up to clients, asking them to send samples of product during and after the production. Doing so, they can verify the final result. The application of STRATO™ film is, indeed, a delicate process requiring specific temperatures and times. For this reason, the company checks the process using “spies” of product, allowing to achieve the perfect adhesion of the material.